#: 7578 S15/Hot Topics
    19-Oct-90  23:20:55
Sb: #7511-Fest
Fm: Paul K. Ward 73477,2004
To: Ed Gresick 76576,3312 (X)

Ed,

It was good to clear the air with you on the phone today. In reference to the
people I mentioned, I would like to refer them to you! You were very happy to
deal with PT customers who have trouble, and I would like to commend you
publicly on your quick response to one K4 customer who had a little trouble.
You reported to me today that this K4 customer is just fine now.

I certainly did not intend to do the kind of damage that I apparently did, both
to you and the OS9 Forum. I think things are settling down nicely, and I am
glad that you and I have discussed and agreed upon general principles of
conduct that -- sadly -- I let slip!

I am not malicious at all, but if that was my effect, I certainly restate my
apology. I think everyone will agree that, based on who I am and what I
generally stand for, and based on who YOU are and what you generally stand for,
it is a good thing that we worked out this topic privately and here.

Best wishes on the K4, and with Delmar, who has been creating multiuser point
of sale systems successfully for several years. Cheers!

Paul