#: 7511 S15/Hot Topics
    18-Oct-90  08:21:19
Sb: #7499-#Fest
Fm: Ed Gresick 76576,3312
To: Bill Dickhaus 70325,523 (X)

Bill (and Kevin and Jim Jones),

Yes, I was very upset by Paul Ward's statements.  The costs to promote a new
product are substantial.  And Gentlemen, DELMAR CO is not using customer or
invester money - it is coming out of my pocket!  And let us not forget who made
the statements in the first place.  Paul Ward's statements were incomplete in
the one case and totally false in the second.  Over-reacted? Maybe - but with
cause.

I've noticed that Paul is still continuing his practice.  In his response to me
he stated "A friend of mine runs OSK on his own PT and his hard drive just
crashed.  Now, just because there are problems with some machines, does not
mean that the PT line is at fault, ...".  No details.  Why even mention it if
the PT line is not at fault unless the intent is to imply that maybe it is!  I
realize that you have a vested interest in IMS in one manner or another - but
do remember, Paul's statements are bordering on product slander.

Kevin - I've noticed that when someone has a problem, you ask for complete
details to establish the cause of the problem.  Wearing my marketeer hat, I
feel completely justified in demanding similar details when a product I'm
associated with has problems - what are the details so I can determine what is
the cause and if correction is called for, do so.  Paul Ward has yet to provide
this information.

I've had my say so let's go along with Frank's message (#7505) and get back to
contructive work.

Ed



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