> Could anybody at Hayes Tech Support please explain why my
 > Accura can not be
 > upgraded. I purchased it new about 12 mths ago. Is it because
 > lower quality
 
 
While I am not their TECH support, it is my understanding that none of their 
28.8 products are upgradeable.  Neither the Accura nor the Optima series.   
Not until you get into their business modem series is there any 
upgradeability.
 
Dan
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