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echo: hayes_modems
to: MURRAY WEISMER
from: HAYES SUPPORT
date: 1997-03-21 16:55:00
subject: HAYES OPTIMA & USR X2

MW>MSGID: 1:273/420.0 8AB3ADD8
MW>TID: WILDMAIL!/WC v4.12  93-0262
MW>I am using the Hayes optima 28800 internal with Wildcat. One of my users 
MW>has just upgraded his USR v.everything to X2. Since then, he has been 
MW>unable to connect with me. He gets what I like to call Russsian 
MW>characters and garbage. He has no problem connecting with other BBS's, 
MW>the Internet, and Prodigy. He is the second USR v.everything user to 
MW>tell me that they have connect problems. 
MW>Does anyone have a handle on this?
MW>cc: JERRY ALTUS in 0042 on REMOTE
Murray,
   What is the model number and version of the internal OPTIMA 288?  If
you would, please issue an ATi3 to the modem and let us know what it
returns so we can see exactly what you've got.  When the USR calls in
and gets the 'garbage' characters, what carrier speed is it getting
initially?
Michael -- Hayes Online Services
--- FLAME v1.1
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