CC>
MSGID: 1:147/32.0 33309ad6
CC>Isn't is true that the only thing that will keep my AT (Hayes) compatible 
modem
CC>from working exactly as a Hayes is the coding in the modem's firmware?  
(The S
CC>registers.)  As far as shareware, I have't seen any.  I spent hours on 
local
CC>BBSs downloading shareware after shareware modules, and none of them 
solved my
CC>problem because they were a) for Windows only, or b) were not true auto
CC>answering fax software.  I don't wish to be rude, but I think it is lame 
f
CC>Hayes to tell me a $300+ upgrade for memory and another operating system 
(and I
CC>am runnign a 486 system) is dirt cheap, and that the only thing I have to 
worry
CC>about is a monitor.  I think modem manufacturers have done a great job of
CC>keeping up with technological changes and all the frills that accompany 
them,
CC>but a uniformly poor job of solving problems.  I had to threaten to return 
my
CC>modem if I did not get at least a driver that would work without Windows, 
and
CC>this time it worked.  I think Hayes and other modem manufacturers are 
income
CC>chasing, and they are failing to see there is a market out there for DOS 
driven
CC>products.  It's called goowill, the same thing that causes Hayes to 
maintain
CC>and monitor this echo.
Chris,
   The only common denominator between a 'Hayes Compatible' and a
'Hayes' is that the 'Hayes Compatible' may share a few of the more basic
'AT' commands with a real Hayes.  You have a 'Hayes Compatible',
made by one of our *competitors* and you are complaining because we
won't support you with Hayes DOS fax software for one of our
competitor's modems? We don't have amiga compatible software either, for
that matter. We do appreciate your feedback, however.  Like I said
before, you're the first one I have seen this year inquiring about DOS
fax software, and I have seen and responded to thousands and thousands
of emails myself, so you have to realize that I do have a basis for my
perspective.
Michael -- Hayes Online Services
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