08 Jun 12 06:12, TOM WALKER wrote to ROY WITT:


 RW>> TW> But I forgot the best part of the Incidnet.
 RW>> TW> I made an Appointment for their First Time slot, 8:00 AM.
 RW>> TW> They did not finish the car until 5:30 PM!!!!

 RW>> Been there...In the 80s I had a 79 Oldsmobile diesel (260ci not the
 RW>> 350ci), which needed the fuel-injecter pump rebuilt, twice. Took it
 RW>> to a Chevrolet dealer in Poway at 8am and didn't get it back until
 RW>> after service-bay closing time. Too late in the day for any
 RW>> 'adjustments' that might be needed...Fortunately it was done right
 RW>> the first time.

 TW> I can almost understand on somethng like thet. BUT That long for a
 TW> 30,000 maintenance check when it is the first appointment slot!!

I would have asked for compensation for sitting that one out. 8^)

A good one would be a 10 or 20% discount...

If they detect even a modicum of 'upset' in your voice when you protest
the wait time, they should have offered a discount.



                R\%/itt




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