TIP: Click on subject to list as thread! ANSI
echo: automotive
to: ROY WITT
from: TOM WALKER
date: 2012-06-07 06:57:00
subject: Car Dealer form HELL

RW>06 Jun 12 07:35, TOM WALKER wrote to ALL:

RW> TW> Many years ago I stopped using Bob Baker Subaru in El Cajon becasue
RW> TW> he was less than honest.

RW>As are most dealers.

RW> TW> Well last year he gave up the dealership and it is now El Cajon
RW> TW> Subaru so I decided to try for the 30,000 Mile Maintenance the wifes
RW> TW> Subaru needed. According to the vin the vehicle should have the plugs
RW> TW> changed evert 30,000. I thought alright even though I considered it a
RW> TW> little premature. They charge $160 Labor and $15 EACH for the plugs.
RW> TW> The total cost for the 30,000 maintenance was $618.00

RW>Hmmm. Would have driven off at that price.

RW> TW> Don't think I will be going there again despite threats of voiding
RW> TW> the Car Warranty..

RW>I think you can keep it within warranty by having an ASE certified shop do
RW>the plug swap. Keep the paper work to back-up your service interval
RW>record.

RW>Does Subaru require you buy/use their plugs? You should be able to get a
RW>waver to that from the Subaru Area Representative.

This is my 5th Subaru and they have been so dependable that I don't care
about the warranty actually.

But I forgot the bvest part of the Incidnet.
I made an Appointment for their First Time slot, 8:00 AM.
They did not finish the car until 5:30 PM!!!!

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