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from: Bob Stout
date: 2004-06-14 00:55:06
subject: [C] Server problems

From: Bob Stout 

My apologies to all. Unbeknownst to me, the ISP where the server is
colocated planned a move this weekend without telling me. The first thing
that happened is that the SNIPPETS.ORG and all other domains became
unavailable on Friday evening. Then the server developed a problem when it
was physically moved and Jon had to go help fix it. This was an extra
nuisance since the ISP is all the way across town (in Houston, this means
about 90 miles away) from me. Fortunately, Jon lives about halfway between
and was able and willing to make the pilgrimage. Finally, the IP number
changed so we had to go in and change the DNS entries.

Just so it doesn't come as a surprise next time, I'm also planning a server
hardware update sometime in the (hopefully) near future, which will entail
another outage - albeit hopefully shorter and better planned. Actually, one
of the most annoying things about this weekend is that I knew that this was
coming sometime, just not when. Had I been given sufficient advance
warning, we could have changed out the hardware at the same time and
treated it a scheduled maintenance rather than a crisis.

Again, apologies for the inconvenience!

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