> All the linesmen that have been here in the last 12 months (10 in
 > total), have looked at me silly, when I have asked them if they Know
 > exactly who I should contact, in regard to training the hybrids on 
 > my linecards for my 3 lines. And none of them had any idea what I was
 > talking about.
 > 
 > I want to get it done desperately, but as these are classed as 2 x 
 > fax lines and 1 x phone line (all residential), I am scared that I would
 > mess in my own nest, by telling them that I have modems on 
 > residential lines, and want them working at peak efficiency.

Frank Nitzsche hasn't yet characterised the optimum hybrid training for fax
and modem use. When that has been done, I'm sure he will pass the
information on to the exchange technicians.

Sorry I couldn't provide a quick answer.



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