Thanks to the people who gave me some suggestions about how to produce
Chapter 1 etc.  I have passed your answers on to my brother, in the hope
that they will make his life a little easier.
He seems to believe that Word is pretty unimpressive when it comes to 
producing a technical manual.  I hope your answers help him change his
mind!
Thanks again.
Keep smiling
Felicity  8-)
... And on the 8th day God said, "OK Murphy, you take over."
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