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echo: aust_modem
to: Arthur Marsh
from: Hamish Moffatt
date: 1996-08-15 19:25:00
subject: optimum access network performance

Hello Arthur!

Monday August 12 1996 20:15, Arthur Marsh wrote to Hamish Moffatt:

 HM>> I had mine done, but this was actually requested via a test
 HM>> centre technician, not via 132200/etc. It was done while
 HM>> trying to fix an intermittently noisy line. Didn't
 HM>> help, but the thought was there.

 > Erk, there can be several cable joins between the exchange and your socket,
 > and only one of them going bad is needed to foul things up.

I'm not sure who thought it would actually do anything. Unfortunately,
since the noise was intermittent Telstra were relunctant to go looking
visually for a fault, and generally beat around the bush replacing things
that clearly weren't faulty. I must have had my sockets looked at about 10
times. Luckily, one technician did go searching (the noise hung around a
little longer) and found the fault. Problem solved.


Regards,
Hamish

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