MR>> SNR              (dB)       32
MR>> SNR              (dB)       31
BG> You have S/N ratios as low as 31db and Telstra still reckon your line is 
BG> OK?  They obviously have no idea what they're talking about.  Unless you're 

They might not be lying. There could be a DAA fault (ie internal to the
modem) injecting noise into the analog section of the modem. Or there could
be a dried-out smoothing electro in the plugpack allowing the transformer
to squirt 50Hz ripple into the modem's power rails. It *IS* possible that
the customer equipment is faulty.

(Disclaimer: I am not defending Telstra ;-)

-- Lewin A.R.W. Edwards [Team OS/2]  Tel 0419320415 * 0412809805 * 0414927056
@EOT:

--- MsgedSQ/2 3.35