BD>
MSGID: 1:387/770.0 3302cc4c
BD>
PID: BWTAG 3.11 [Reg]
BDHS> for just about all of our products.  All the upgrades are done via our
BD> HS> web page at: http://www.hayes.com/336/336upga.htm.  
BD>At the current time, the cost of an ISP doesn't fit the budget here. 
BD>I use Juno for email, but don't surf the W-W-Wait.. so what about a 
BD>option other than Inet?
BD> HS> You just compare your model number to the chart and you just follow 
BD> HS> the procedure for your particular model, whether it be a flash up-
BD> HS> grade, chip replacement or RMA return, it's all done via the web 
ge.
BD> HS> http://www.hayes.com/56k/
BD>I want another alternative.
BD> HS> But, now, I'd think you might be more interested in the 56K upgrades, 
BD> HS> which we have just announced.
BD>Eventually, but this 33.6 upgrade seemed months overdue last I 
BD>heard; let's see about 56 after this overdue one is managed!
Bill,
   In that case the only alternative is to give our customer service a
call at 770-441-1617 Mon-Fri 8Am-6Pm Eastern time.  Just let them know
that you need to upgrade to 33.6 and don't have access to the web site
(they typically refer callers requesting 33.6 upgrades to the web, as
it's quicker and easier to fill out the form and send it to us that
way.)
Michael -- Hayes Online Services
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