-=> D.L. Schmidt wrote to Charles Scaglione <=-

 CS> Log on as Administrator:
 CS> First copy your D.L. Dawg account to a new name. Log on with the new
 CS> name account and make sure everything is OK. Log on again as
 CS> administrator and delete the old D.L. Dawg. You do that from Control
 CS> Panel, user accounts. See if your troubles go away.

 DS> I loged on as Administrator, which only showed about 1/2 of the desktop
 DS> icons. I loged up to the Windows V4 update page. I still have the same
 DS> problem with unable to download any of the updates. I wanted to see if
 DS> Administrator account would work before trying any thing else.
 DS> I'm kind of worried about screwing up my D.L. Dawg account and having
 DS> to do a ton of work to get it back working....


 CS> If not, something is corrupt. You may have to delete all accounts
 CS> and start over.

 DS> If I delete all accounts and start over. Will I just have to find all
 DS> of the short cuts to my currently loaded software. Or will I have to
 DS> reload all of the software on the system?

 DS> I have not done anything like this before. So I'm worried about messing
 DS> the system up more than it is now....

If you (in any account with administrative priviledges), right-click on the
Start button, and choose Explore, you'll see (in the left-hand folder-tree),
folders for the Administrator, each account, and All Users. Within each are
folders for Desktop, Start Menu, Favourites, etc.

The reason that when you logged in as Administrator, you didn't have expected
desktop icons or start menu items is that they were installed under individual
user-names; often install programs don't give you choices about that.

While you are exploring the Start Menu (as above), you can move Start Menu,
Desktop, Favourite and other icons from individual user folders to the
appropriate sub-folder of All Users... then they will always be available--
even after removing an individual user.
... -- az: email to alan{at}zisman.ca
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