TIP: Click on subject to list as thread! ANSI
echo: suprafax
to: MATT DIXON
from: LOREN ASHBY
date: 1996-06-12 06:15:00
subject: Pair Gain Phone System

 MD>         Well, they are a little weird too, but they 
 MD> will test it and tell me that it is testing fine, so i 
 MD> never get a tech or any help. They don't think anything 
 MD> can ever go wrong with "their" stuff.
    Well come Telcos are that way, but I have learned through experience that 
pair gain is NOT infallable.
 MD>         Ghost calls, clicking, other conversations 
 MD> taking over the line. Now, i don;t mean that I can hear 
 MD> it in the background, I mean that they are on my line, 
 MD> and I become the noise in the background. This has 
 MD> happened about once a week since I moved into the 
 MD> complex.
    Call the phone company again, tell them this is a repeated problem and 
ask to have a supervisor call you back.  Hopefully they will do this and 
explain to the supervisor what is happening, including the Test OKs and tell 
them you want it fixed.  The symptoms you are describing do happen at times 
on a pair gain system and can be remedied either by fixing the timing or just 
moving you to a different "pair" in the pair gain.  DO NOT mention that you 
are having trouble with data, only mention the cross-talk, this is something 
the HAVE to fix to ensure your privacy and is probably what is causing the 
data problems anyway!  ANY noise will cause problems on a line being used for 
data transmission and the problem increases with the amount of noise even to 
the point of cutting you off.
    Keep me posted and let me know if I can do anything to help.
                                    Loren
                                      Technician, Pacific Bell
                                      Moderator, Piers Echo
                                      Sysop, Castle Roogna
--- Maximus/2 3.01
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* Origin: Castle Roogna 510-827-2752 (1:161/369)

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