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echo: internet_uk
to: ALL
from: MARTIN PATON
date: 1998-03-02 09:54:00
subject: Poor service from BT Internet

Hello All!
Is anyone out there with BT Internet? I am appalled with their quality of 
service at the moment. It seems that the mail server is constantly down, web 
access is so slow it's quicker to fly to the site and get the information on 
a floppy disk, it never connects first time, etc etc.....
I've complained to them countless times but each time just get a standard 
response. Do we have any rights as consumers to /demand/ good quality service 
from ISPs? or do we just have to pay our 10ukp+VAT a month, and wasted phone 
calls and put up with it?
Thx,
Martin       FidoNet: 2:250/128
               Email: icebox@theclan.demon.co.uk
... Ancient Chinese Curse:  May all your wishes be granted.
--- FMailX 1.20
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* Origin: The Computer Room, Manchester (2:250/183.15)

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