-=> Quoting Hayes Support to Daniel Ward <=-
 DW> ... V34, and now I find myself with an upgraded external VFC/V34 
 DW> 28800 Optima and a dead end as far as upgrade.  I called customer
 DW> support, and they informed me that it will cost $249.00 (Canadian) 
 DW> to upgrade to the 33.6 Business Modem with flash rom.  (That is the 
 DW> sysop price for an _UPGRADE_) ..  Then I found out that you can pur-
 DW> chase a brand new Optima 33.6k Businessmodem through the Sysop/ISP 
 DW> for $249.00 Canadian... I'm a little confused here..  This means that 
 DW> I can trade in my current modem and get a new 33.6 modem for the same 
 DW> price it will cost me to buy an additional modem, which is the exact 
 DW> same thing ..
 
 HS> We're offering all of our 33.6K upgrades basically at cost.  Those
 HS> that can be flashed are free.  The ones that require just a single chip
 HS> are like $10, etc.  In the case of the older metal case OPTIMA 288's,
 HS> there's no way to upgrade the old units.  So instead we're offering a
 HS> trade-in to the OPTIMA Business Modem once it has 33.6K at $199.  In
 HS> addition to 33.6K you pick up a slew of features including flash roms,
 HS> caller-id, distinctive ring detect, remote config, voice, etc.
 HS> Sysops already get these units at $199 brand new as an outright pur-
 HS> chase...$199 is as low as we can go on that unit and cover costs.
 HS> (The $199.00 listed above is in US dollars).
 HS> So basically the special for a sysop is that you can get the same unit
 HS> and keep your old one instead of trading it in....in which case you
 HS> can resell it to one of your users or whatever.
Michael, I bought one internal and one external Accura 28.8 FaxModem 
last May (including the external that is *SO* sensitive to line noise 
it drives me crazy).  If there was any mention of FLASH capability on 
either one, I didn't see it mentioned anywhere.  Tell me more about 
my upgrade possibilities (at present I have never seen better than a 
2900 cps = 23,200 bps download rate on zipped mail, and a very rare 
25,600 bps rate on files not as efficiently compressed).
- - - - - - - - - - - - - -> Bill <- - - - - - - - - - - - -
... In the echo, the mighty echo, the Moderator screams tonight...
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