What is the story with the optima upgrade.  I'm one of the many system 
operators that took advantage of the hayes optima 28800 VFC offer.  I got the 
modem specifically because it was hayes and at the time there was a lot of 
controversy over which modems were good and which were not.  I received the 
free upgrade kit to the V34, and now I find myself with an upgraded external 
VFC/V34 28800 Optima and a dead end as far as upgrade.  I called customer 
support, and they informed me that it will cost $249.00 (Canadian) to upgrade 
to the 33.6 Business Modem with flash rom.  (That is the sysop price for an 
_UPGRADE_) ..  Then I found out that you can purchase a brand new Optima 
33.6k Businessmodem through the Sysop/ISP for $249.00 Canadian... I'm a 
little confused here..  This means that I can trade in my current modem and 
get a new 33.6 modem for the same price it will cost me to buy an additional 
modem, which is the exact same thing ..
 
Any ideas / opinions / explanations on this?
--- Maximus 3.01
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