I had the day off today and decided to take my wife's Durango in for an
alignment.  She had hit a curb about 2 years ago and the right front tire
was wearing bad on the outside of the tire.

First mistake was going to Midas - who had the lowest price on the
alignment. I got there at 11:30am and they were not finished until 3:00pm. 
A 3 1/2 hour alignment.

Note:  No one else was in the place but me.  One customer!  

They kept telling me they were having problems getting it aligned.  Then
after 3 1/2 hrs, they tell me it is done, but not 100% because the control
arm is bent.  Why they did this and waited 3 1/2 hours to tell me this is
beyond me. They said it is "safe" and that they did the best they
could.

I drove it down the road and the stearing wheel was almost 90 degrees of
(to the right).  I turned around, dropped it back off and told them to
straighten the wheel.  They first said that is how I must drive it until I
get a new control arm and I told them the car was in better shape before I
took it there.

I told them if they don't fix the wheel, I will void the charge and take it
somewhere else.  They then said they could fix the stearing wheel and 45
minutes later, it was straight again. Seems to be ok. 4 1/2 hours of pure
hell.

What a fun day off work.. :(

- Mark
  
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