I have a GVC 33.6 modem which is only a week old it seems to work fine
�though I have limited experience with high speed modems.

The problem is it smells. It has a burning smell to it, and under scrutiny
�I found the Rockwell Chip
"RC288DPI R6682-26" has a hole in it.                   v this is where the
                                                     ---*----  hole is.
                                                     | RW   |
                                                     |      |
                                                     --------
                                              RW = rockwell

Is this normal for Rockwell chips?

I hope this message is not to lame. :-)

I have spoken to the dealer, he said he will take it to the importer. �I
don't know what they will do with it. I never leave the modem on �when it
is not in use. It is unplugged from the wall and power.
The computer is also unplugged from the power.
When I rang the dealer he was trying to imply it was a power surge. �It is
supposed to come with a 3year warranty.

Thanks for any info on the above.
Richard.

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