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echo: hayes_modems
to: HAYES SUPPORT
from: BILL CHEEK
date: 1996-10-31 00:07:00
subject: OPTIMA 288 ON COMPUSERVE?

Yo! Hayes:
Thursday October 24 1996 12:13, Hayes Support wrote to Bill Cheek:
 BC>> While I have you on line, you recently guided me to a firmware upgrade
 BC>> to the Optima 288 v.34/v.FC+Fax modems that I have.......and while this
 BC>> firmware did help the problems I ran by you at the time, it seems to
 BC>> have added some new ones.  Every once in a while now, I have to turn 
he
 BC>> modems off and back on.....kind of like a hardware reset, in order to
 BC>> restore proper performance.
 BC>> Is this a known issue, and is there an even more recent firmware
 BC>> upgrade?
 HS> No, that would not be any kind of known issue, I have been using the
 HS> latest firmware in the OPTIMA 288 on a 24 hour, 7 day a week basis on my
 HS> own BBS without anything like that showing up.  What you might want to
 HS> try is to use &D3 in the modem init string (instead of &D2).  &D3 will
 HS> instruct the modem to do its own 'hard reset' on every DTR on to off
 HS> transition.
Cool.  I forgot about that one.
 HS> What exactly is happening?  You said that you have to cycle the modem
 HS> off and on to restore performance, but I'm a little fuzzy on exactly
 HS> what is happening to let you know there is a problem?
Well, it's hard to say.....but I run a FidoNet node and every once in a 
while, there's a string of failed connects with my host.  Turning the modem 
off and then back on always solved the problem.  That's on one system.
I use another system to connect to the Internet.  All goes well for days at a 
time, and then comes a run of funky, flakey, or impossible connects.  Again, 
turning the modem off and then back off resolves the matter.
I've been so busy that I haven't dug any deeper than that.
Bill Cheek | Internet: bcheek@cts.com | Compu$erve: 74107,1176
Windows 95 Juggernaut Team | Microsoft MVP
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