Date: Thu, 09 Dec 2004 08:03:59 -0400
From: CHRIS COSTAKIS
To: HECTOR SANTOS
Subject: Re: Problems noticed with wcReports
Newsgroups: win.server.wcreports
Message-ID: 
References:  
X-WcMsg-Attr: Rcvd
X-Mailer: Wildcat! Interactive Net Server v7.0.454.5
Lines: 75

On 12/9/04 12:41 AM, HECTOR SANTOS wrote to CHRIS COSTAKIS:

-> What version do you have?

Latest AUP - 6.0.451.3

-> > 1.  I have one file directory with no files in it at this time.  I've
-> noticed
-> > that the info screen shows 2 total file areas with 1 active file area.
-> I'm
-> > not sure about the difference between total file areas and active file
-> > areas, but I do only have one file area.  The counts for the message
-> > areas are correct and both total and active numbers match.
-> 
-> What you can do is:
-> 
-> 1) shutdown wildcat
-> 
-> 2) delete data\files.tot
-> 
-> 3) Run WCREPAIR
-> 
-> 4) Restart Wildcat
-> 
-> This will update the files.tot which sometimes can go incorrect in keeping
-> totals usually because some people will manually delete files, etc.

I will give this a shot and see if it helps.

-> > 2.  If I try to do a list on a file directory with no files, the cursor
-> > changes to an hourglass until I close that screen, although the
-> application
-> > remains responsive.
-> 
-> I can't repeat this in the current release. Did not test older versions.

That's OK, I am running the current release.  I did run wcRepair on the file 
database to see if there was any change and there was no.  As long as it 
remains a cosmetic problem, I'm much less worried about it.  Can you explain 
the difference between the total file areas field and the active file areas 
field on the general overview page of wcReports?

-> > 3.  When running statistics reports, I noticed that calls during the 10 
PM
-> > hour are listed as calls during the 4 PM hour.  I did check the template
-> > and it appears fine.  Oddly enough, the hours are being reported as 6
-> > hours behind the hour that it really is.  My timezone is Central
-> > (GMT-6).  I don't know if it's a coincidence or not.
-> 
-> Most likely is.  I'll check to see if there are some issues here.

Thanks!

-> > 4.  Again, in the statistics report, the percentages of callers using
-> certain
-> > protocols is correct the first time a report is run after the history 
file
-> is
-> > deleted.  When that report is run again, the numbers become incorrect
-> > and add up to much more than 100%.  It's like there is a calculation
-> > problem.  I don't notice the problem with any other user fields besides
-> > protocol.
-> 
-> What protocols do you have in your access profiles?  Are they turn on for
-> all?  Partial?

I have the standard 9 protocols that came with install (ASCII, 
Xmodem/CRC/1K/1KG, Ymodem/G, Kermit, Zmodem).  All 3 of the access profiles 
available on my system have access to all 9 protocols. 

-> Thanks for the report.

No problem.  I appreciate you looking into things!

- Chris 
--- Platinum Xpress/Win/WINServer v3.1