-=> Repeating a message of = = = = - >      12 Oct 96  17:39:00 <=-
    To: Hayes Support                                
  Subj: RE-DIALS & CRC'S
ÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ
(No response seen, but Fido is more tricksy lately than it used to be)
Mike, is it?
 BD>04-00971-720 34AC
 HS> That's the latest firmware version of that modem, and it's proven to
 HS> be very solid with connectivity and stable connections.
 
 HS> Yes, the CRC errors generally indicate a problem on the system, after
 HS> the data is already passed the modem, but could also be due to 'noise'
 HS> on the line which can send the modem into long retrains.  If you are
 HS> having problems making the initial connection, this is usually
 HS> related to conditions on the phone line, especially if you are seeing
 HS> problems more often when connecting to particular systems more so than
 HS> with others.
There never is any fading, noise, scratchiness, or interference heard 
when connected by voice on that same line..
 HS> This really doesn't appear to be a modem problem, but it is not
 HS> inconceivable that the modem could be defective.  I still wouldn't
 HS> consider returning it for repair unless the problems could be
 HS> duplicated on other systems and at other locations, using other
 HS> software. 
It is always possible that the local phone company has degraded the 
service recently.  Transfer speeds *are* down somewhat from August 
when connected to several local BBS's at which there has been no re-
dial or CRC problem.  I checked to see if connecting in the house via 
another (internal) extension might help.  What I haven't tried is un-
plugging the several instruments that are scattered around the house 
on that same line to see if one has gone bad unbeknownst & is causing 
these faults..
 HS> If you want something very basic to initialize the modem, you 
 HS> might want to use AT&F&C1&D2 to wake it up.
I will certainly give that a try.  Meanwhile, due to having to call 
long distance and finding Fido is as fast or faster, I left a note 
last night on the Hayes Support BBS that I prefer to use this route 
over calling there, especially if it's essentially the same folks in 
each case who will answer..
(Well, maybe that was a mistake, after all.  I never saw any reply 
get to this area.)
Although I still wonder where the very first query that I uploaded 
to your support BBS disappeared to..
Maybe a second line would be worthwhile.. Craig Ford suggested adding 
a "Q6%C0" for calling those BBS's I have trouble with.  I have the 
slightly more detailed manual from the Accura 14.4, didn't find that 
one in there, but there was an S Register setting for bad lines in 
there somewhere.
(In that particular regard, I cannot determine from Qmodem's manual 
how/where that code of Craig's is tucked into the terminal software, 
or where/how it would store something for the S Registers.)
- - - - - - - - - - - - - -> Bill <- - - - - - - - - - - - -
... Frogs are smart ... they EAT what bugs them.
--- TAG 2.7c + FastEcho 1.45a
---------------