From: SaunaSpice
Subject: Re: HP LaserJet 4+, JetDirect card and Novell - HELP!!!
Date: 1998/07/27
Message-ID: #1/1
References: 
Organization: Hewlett-Packard
Reply-To: patrick@cyberhighwaydotnet
Newsgroups: comp.dcom.lan.novell,comp.dcom.lans.token-ring,comp.networks,comp.sys.hp.hardware,comp.sys.ibm.pc.hardware.networking,fido.novell,il.novell

The printer does not connect because you have not configured the
JetDirect card with JetAdmin to know what server to attach to.  Check
the HP site for setup documents and JetAdmin. 

On Sat, 25 Jul 1998 21:28:40 GMT, "Steve Norton"
 wrote:

>Hi!
>
>You may have seen an earlier message from me asking for help.. Well, I have
>a second unrelated problem on the same network. Help here would also be
>appreciated.
>
>I had a HP LaserJet 4+ printer fail at a customers site. This printer is
>connected to a token ring Novell network using an HP JetDirect card. The
>failed printer was still working, but the output is badly faded.
>
>I printed a set-up page and then powered off the printer, removed the
>network cable and removed the JetDirect card from the bad printer. I
>replaced the failed printer with an identicle model printer, installing the
>JetDirect card that was removed from the first printer. I configured 100% of
>the printers settings that were accesible from the front panel to match the
>first printer. Powered the printer off, then on and printed a set-up page.
>All the settings were saved.
>
>Now, nobody can use the printer!!!!
>
>Under the Novell settings, the printer status is reporting #16 -
>unconfigured. The NODE NAME and SERVER NAME are not matching the original
>printer. These options cannot be programmed from the front panel of the
>printer.  I was able to TELNET into the printer across the network, so I'm
>pretty sure that there is no cabling problem and that the printer and
>JetDirect card are OK.
>
>I reversed what I had done, putting the JetDirect card back into the
>original printer, hoping that the users could live with faded printing until
>I figured out what to do... I WASN'T THAT LUCKY... Now the original printer
>has the same problem as the replacement - #16 - unconfigured...
>
>Why doesn't the printer see the network? Why doesn't the network see the
>printer? What do I have to do to tell the printer what Node Name and Server
>Name to use?
>
>None of the PC's on the LAN had HP JetAdmin loaded. I was able to download
>this for W4WG and install it on a PC as per an HP techs instructions, but it
>was unable to locate any printers on the network to configure.
>
>I don't know Novell very well, and didn't have the password to get onto the
>server and see what I could do there.
>
>I expected this to be a piece of cake, the MAC address didn't change - I can
>TELNET to the printer - All the settings I can get to are the same... so WHY
>DOESN'T IT WORK?
>
>Can ANYONE help me? PLEEEEEEEZE!
>
>Steve
>
>

patrickatcyberhighwaydotnet

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