MH>He's recieved mail only once, when he called the 800 number to
  >set up the account.  He's using 1.49, I think.  He's calling the
  >local number and it fails every time.  He can, however, send mail.
If he's sending mail, then he must be receiving too unless no one is
sending him messages.
MH>I'm trying to get him to see if there are any useful markings on
  >the 14.4 modem he has.
If he's connecting and sending mail, the modem's not the problem.
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