GC> What an interesting world we live in!  The company 
 GC> I work for is starting to get schools from other 
 GC> countries online.  I was recently chatting with a 
 GC> teacher in Australia with no time lag on the 
 GC> system.  The Internet is certainly a powerful tool.
Isn't it neat?  You realisel of course, we are living in a science fiction 
movie.  I wish this technology had been around when my kids were small, so 
that I could have worked and been home at the same time.
 GC> In our office, we tend to send email rather than 
 GC> walking down the corridor.  This ensures the 
 GC> instructions are clear and we have a copy in our 
 GC> email system to followup.
I keep and file a copy of every e-mail and fax that is sent to or recieved 
from customers, agents, and allied companies.  It's an invaluable tool to 
prove what was said at a later date when no one can remember.  You'd be 
amazed how many times someone has said "I did not agree to that" or "you 
promised such and such."  I find it very helpful in keeping the office 
running smoothly to always be able to reproduce the exact conversation as it 
happened.  People genuinely forget or misunderstand far more often than they 
try to pull one, but once they know I do keep a record of every contact with 
a client, agent, or business partner, they're less likely to try to pull 
something.
--- Maximus 2.01wb
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