GC> One good way of showing customers the problem with 
 GC> too many graphics is to bookmark a page that is 
 GC> guilty of too many graphics and show the client how 
 GC> long their customers will have to wait to see it 
 GC> load.  Then show an example of a well put together 
 GC> compact page.
Yes, that is one of the methods we use if we happen to be side by side with 
the customer, but since we deal face to face with less than one in  a hundred 
of our customers, that is rarely an option.  We do, of course, say "try this 
address and compare it with this address" but I'm sure most of them don't 
take the time to do so.  We've actually seen maybe half a dozen of our 1469 
customers - our business is conducted by phone, fax, modem, and mail.  As a 
matter of fact, only about a quarter of our customers are even in the same 
Province, and maybe 15% are a local phone call away.  That's why a home 
office works so well - when the customer is in Nova Scotia, (s)he doesn't 
know or care whether the office is in downtown Vancouver or in my house - all 
(s)he wants is that (s)he gets what (s)he's paying for.
--- Maximus 2.01wb
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