-=> Quoting Mark Lewis to Joe Mackey <=-

 JM>   The arrows are in little gray boxes.  There is a up, a down, and
 JM> a few others in that same row.

 ML> are these arrows only visible during http access to doc's or are they
 ML> also visible when one uses dialup or uses telnet??

 ML> i suspect that you are speaking of using http access whereas many
 ML> others are using telnet or dialup...

 JM>    I use Doc's http site.
 JM>    One will log in and then click the download .qkw msgs box.   
 JM> The up/down arrows are on the "download" page, where one would
 JM> normally download the messages.

there we go! art (tait, IIRC) is using telnet and doesn't have the benefits
of those graphical arrows and other icons that http users have ;)

)\/(ark