From: Ellen K. 

Got back a form-letter email so far due to the holiday.  I think the PUC
would be very interested to learn about this...

The thing is, there are multiple wireless networks within a few blocks of
my house.  (For awhile I was freeloading on one of them, before they
secured it.)  Hard to believe all those folks would be on cable...

On Mon, 01 Jan 2007 22:46:58 -0500, Mike N. 
wrote in message :

>On Mon, 01 Jan 2007 16:56:15 -0800, Ellen K. 
>wrote:
>
>>On Friday I
>>tried calling "customer service" and was told  I can't
sign up for high
>>speed internet unless I already have an sbc.com email address, which
>>made so little sense that I just hung up.
>>
>>Anybody know anything about this?
>
>  While I don't know specifically, there are some wild possibilities.
>
> Did you previously check your phone number their web site and see that it
>qualified?    If so, just keep calling back until you get someone with a
>clue :-)
>
>   If not, it may be that you are located too far from their nearest point
>(more than 2 to 3 miles,   depending on their equipment).   The ad on the
>bill was sent to everyone to frustrate those too far from the Telco remote
>station.

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