From: Randy 

John Beamish wrote:
> http://www.pcworld.com/printable/article/id,128206/printable.html
>
> Just Cancel the {at}#%$* Account!
>
> It's hard to find a Web service that doesn't offer a free trial. But
> just try canceling. We did, and the results weren't always pretty.
>
> Tom Spring
> Friday, December 22, 2006 03:00 PM PST
>
>
> It took me less than 5 minutes to sign up for a NetZero dial-up Internet
> account. But after canceling that account, I spent a week trying in vain
> to reverse a charge that the service levied after my cancellation request.
>
> I had to call NetZero a total of five times, holding for several minutes
> and then enduring long and fruitless conversations with company agents
> every time I called. According to the NetZero representatives that I
> spoke to, I needed to talk to a supervisor to arrange a credit, but none
> was ever available when I called. In the end, I gave up and let NetZero
> keep the money.
>
> To evaluate how difficult canceling an online service can be, I signed
> up for and then canceled 32 accounts, each at a different site. About a
> third of the services in my sample made the seemingly simple goal of
> canceling very hard to achieve (see the "Big Hassle" entries
in "Want to
> Cancel That Service?").

Alledgedly a true story: someone was trying to cancel their AOL account,
and was stopped in almost every point by AOL. said individual hopped on to
a an AOL chatroom and threatened to kill everyone in the chatroom.

His ID was canceled in two minutes. Whether or not he was arrested is not known.

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