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echo: osdebate
to: mike
from: Robert Comer
date: 2007-01-17 22:51:24
subject: Re: Comcast download limits

From: "Robert Comer" 

They're still molasses here, I *never* get over 350Kbytes/s and most of the
time it's under 100.

--
Bob Comer


"mike"  wrote in message
news:jf9tq29rque63f18lplrs2fgb4dhthqhno{at}4ax.com...
>
> I am on the slower of the two services that Comcast offers here: 6mbps
> (vs. 8mbps of the faster services).
>
> I routinely get 780mBytes/sec or so download speeds for large files
> (100MB or more).
>
> A couple of days ago, I got 1800mBytes/sec on an 18MB file download.
>
>
> Comcast is not my favorite of companies (I have a complaint about them
> with the state utility commission as I type this).  However, there
> internet service here is quite snappy.
>
> /m
>
>
>
> On Wed, 17 Jan 2007 08:59:16 -0500, "David B"

> wrote:
>
>>Comcast's service was the absolute slowest thing. When I had them, I had a
>>3mb service, and when I went back to STL from Knoxville a couple of times,
>>my 1mb DSL line was faster.
>>
>>Here in Atlanta, I have decided I will still remain a DSL customer simply
>>because of the Comcast policy of advertising their service as being so
>>much
>>faster- advertising their 6mb service against BellSouth's lowest tier DSL
>>of
>>256k DSL Lite, even though for the same price as Comcast, I can get 6mb
>>DSL
>>from BellSouth.
>>
>>I couldn't complain about their technical help when I had Comcast- they
>>seemed to meet the need- but overall, the best recommendation I can give
>>for
>>Comcast is "at least they're not Charter."
>>
>>DSL remains the preference for me. I've had more downtime with cable
>>service
>>than with DSL. Oh- and I am ALWAYS downloading- I had 6 CDs yesterday
>>alone-
>>and never a word about bandwidth from BellSouth.
>>
>>
>>
>>"Rich Gauszka"  wrote in message
>>news:45ad49d6$1{at}w3.nls.net...
>>> Looks like Comcast will let you download really fast - just not too much
>>>
>>>
http://weblog.infoworld.com/gripeline/archives/2007/01/comcast_has_its.html
?source=NLC-GRIPE2007-01-16?source=NLC-GRIPE2007-01-16
>>>
>>> Cable modem providers have always been a bit sensitive about how much
>>> their users upload, usually setting a rate cap to keep individuals from
>>> hogging all the bandwidth. One reader though recently discovered that
>>> Comcast also has its download limits, although no one at the company
>>> will
>>> tell him what it is.
>>>
>>>
>>>
>>> "I just got a call from Comcast saying I'm downloading
too much and I
>>> have
>>> to cut it back or they will suspend my account for a
year," the reader
>>> wrote. "Of course, I asked what I have to cut it back to
-- they don't
>>> know. Just cut it back 'drastically,' they said. So I asked what the
>>> limit
>>> was and they don't know that either. It's the top X percent in a
>>> one-month
>>> period --  they don't know what 'X' is either. So asked if there was an
>>> account where there was no limit and they said I could open a commercial
>>> account. So I asked what the limit was on that and they didn't know --
>>> just that it was higher."
>>>
>>>
>>>
>>> The reader thinks he knows why he was the recipient of this threat to
>>> cut
>>> off his service. "Last month my wife downloaded a lot of
videos she got
>>> from a pay site, plus I downloaded a lot of DVDs from MSDN after Office
>>> 11
>>> and Vista got released," he wrote. "So we did use an
abnormally high
>>> amount of download bandwidth and that's apparently why we showed up on
>>> their radar. We don't run any servers since the uplink is limited to
>>> something like 250 kbps and high-bandwidth hosting services are cheaper
>>> than Comcast anyway."
>>>
>>>
>>>
>>> Since no one at Comcast would tell him what the download limit is, the
>>> reader will just have to hope he and his wife don't go over it again.
>>> "I've now talked to a number of people at Comcast,"
the reader wrote.
>>> "It
>>> took quite a number of calls before I found that there really is a
>>> download limit -- the normal customer service reps are unaware as are
>>> their supervisors -- but they apparently use it to differentiate between
>>> 'residential' and 'business' customers. It seems I could avoid the issue
>>> with a business connection but we're not a business."
>>>
>>>
>>>
>>> "In any case, the guy that called first did not offer
that -- just that
>>> they would disconnect us for a year. But in no case have I been able to
>>> get any absolute numbers regarding downloads. If they're so worried
>>> about
>>> usage, why don't they just throttle back when someone uses 'too much'? I
>>> really didn't appreciate the threat about disconnecting our service for
>>> a
>>> year. That's the behavior of a monopolist, but of course Comcast is a
>>> monopoly."
>>>
>>>

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