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echo: osdebate
to: Robert Comer
from: Glenn Meadows
date: 2007-01-18 09:58:12
subject: Re: Comcast download limits

From: "Glenn Meadows" 

Very zippy here in Nashburg.

--

Glenn M.
"Robert Comer"  wrote in message
news:45aef1a0$1{at}w3.nls.net...
> They're still molasses here, I *never* get over 350Kbytes/s and most of
> the time it's under 100.
>
> --
> Bob Comer
>
>
> "mike"  wrote in message
> news:jf9tq29rque63f18lplrs2fgb4dhthqhno{at}4ax.com...
>>
>> I am on the slower of the two services that Comcast offers here: 6mbps
>> (vs. 8mbps of the faster services).
>>
>> I routinely get 780mBytes/sec or so download speeds for large files
>> (100MB or more).
>>
>> A couple of days ago, I got 1800mBytes/sec on an 18MB file download.
>>
>>
>> Comcast is not my favorite of companies (I have a complaint about them
>> with the state utility commission as I type this).  However, there
>> internet service here is quite snappy.
>>
>> /m
>>
>>
>>
>> On Wed, 17 Jan 2007 08:59:16 -0500, "David B"

>> wrote:
>>
>>>Comcast's service was the absolute slowest thing. When I had them, I had
>>>a
>>>3mb service, and when I went back to STL from Knoxville a couple of
>>>times,
>>>my 1mb DSL line was faster.
>>>
>>>Here in Atlanta, I have decided I will still remain a DSL customer simply
>>>because of the Comcast policy of advertising their service as being so
>>>much
>>>faster- advertising their 6mb service against BellSouth's lowest tier DSL
>>>of
>>>256k DSL Lite, even though for the same price as Comcast, I can get 6mb
>>>DSL
>>>from BellSouth.
>>>
>>>I couldn't complain about their technical help when I had Comcast- they
>>>seemed to meet the need- but overall, the best recommendation I can give
>>>for
>>>Comcast is "at least they're not Charter."
>>>
>>>DSL remains the preference for me. I've had more downtime with cable
>>>service
>>>than with DSL. Oh- and I am ALWAYS downloading- I had 6 CDs yesterday
>>>alone-
>>>and never a word about bandwidth from BellSouth.
>>>
>>>
>>>
>>>"Rich Gauszka" 
wrote in message
>>>news:45ad49d6$1{at}w3.nls.net...
>>>> Looks like Comcast will let you download really fast - just not too
>>>> much
>>>>
>>>>
http://weblog.infoworld.com/gripeline/archives/2007/01/comcast_has_its.htm
l?source=NLC-GRIPE2007-01-16?source=NLC-GRIPE2007-01-16
>>>>
>>>> Cable modem providers have always been a bit sensitive
about how much
>>>> their users upload, usually setting a rate cap to keep
individuals from
>>>> hogging all the bandwidth. One reader though recently
discovered that
>>>> Comcast also has its download limits, although no one at the company
>>>> will
>>>> tell him what it is.
>>>>
>>>>
>>>>
>>>> "I just got a call from Comcast saying I'm
downloading too much and I
>>>> have
>>>> to cut it back or they will suspend my account for a
year," the reader
>>>> wrote. "Of course, I asked what I have to cut it back
to -- they don't
>>>> know. Just cut it back 'drastically,' they said. So I asked what the
>>>> limit
>>>> was and they don't know that either. It's the top X percent in a
>>>> one-month
>>>> period --  they don't know what 'X' is either. So asked if
there was an
>>>> account where there was no limit and they said I could open a
>>>> commercial
>>>> account. So I asked what the limit was on that and they
didn't know --
>>>> just that it was higher."
>>>>
>>>>
>>>>
>>>> The reader thinks he knows why he was the recipient of
this threat to
>>>> cut
>>>> off his service. "Last month my wife downloaded a lot
of videos she got
>>>> from a pay site, plus I downloaded a lot of DVDs from MSDN
after Office
>>>> 11
>>>> and Vista got released," he wrote. "So we did
use an abnormally high
>>>> amount of download bandwidth and that's apparently why we
showed up on
>>>> their radar. We don't run any servers since the uplink is limited to
>>>> something like 250 kbps and high-bandwidth hosting
services are cheaper
>>>> than Comcast anyway."
>>>>
>>>>
>>>>
>>>> Since no one at Comcast would tell him what the download
limit is, the
>>>> reader will just have to hope he and his wife don't go
over it again.
>>>> "I've now talked to a number of people at
Comcast," the reader wrote.
>>>> "It
>>>> took quite a number of calls before I found that there really is a
>>>> download limit -- the normal customer service reps are
unaware as are
>>>> their supervisors -- but they apparently use it to differentiate
>>>> between
>>>> 'residential' and 'business' customers. It seems I could avoid the
>>>> issue
>>>> with a business connection but we're not a business."
>>>>
>>>>
>>>>
>>>> "In any case, the guy that called first did not offer
that -- just that
>>>> they would disconnect us for a year. But in no case have I
been able to
>>>> get any absolute numbers regarding downloads. If they're so worried
>>>> about
>>>> usage, why don't they just throttle back when someone uses
'too much'?
>>>> I
>>>> really didn't appreciate the threat about disconnecting
our service for
>>>> a
>>>> year. That's the behavior of a monopolist, but of course
Comcast is a
>>>> monopoly."
>>>>
>>>>
>
>

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