CN> The way to stop that is: refuse to handle the matter unless the right
 CN> number is called. If someone keeps calling 911 for a dog barking
 CN> that's keeping them up, give them the proper number to call (don't
 CN> simply
 CN> transfer the call), tell them that is the number to call for problems
 CN> such as that, and if they want it handled, there's the proper way to
 CN> do it...
One of the features of the Motorola Centralink system, and others I am sure,
is the capability to take those barking duck calls, and transfer them to a
digital announcement line, that tells them the proper number to call.
Easy on the calltaker, easy on the public, and they HAVE to call the proper
number for service.
--- PPoint 1.98
---------------