Well, usually to get tech support from any company you have to have proof 
that you have registered their programs.  When you fill out and send that 
card that comes with the program in the mail, you name is then in their 
computer systems to make you eligable for tech support.  What programming 
language do you use for Windows programming.  Because usually in the 
documentation of the program, they give you support numbers and address where 
you can reach them.
Also, some companies like Microsoft will charge you for Tech support.  
In the Visual Basic 4.0 For Windows manual it tells you to go to their web 
site at www.mmicrosoft,com and access the knowledge base and software 
brary.
However, the manual does not give any e-mail address that you can get support 
from.  The reason why they may not have an e-mail address that you can get 
tech support from is because there would be too many people e-mailing them, 
and they wouldn't be able to keep up with all of the messages.
Quoting Adam Majer To All:
Could anyone post a Microsoft's technical (or better yet, programming)
support e-mail address. I don't have Internet yet and I need to contanct
Microsoft regarding Window's programming. Thanx in advance.
--- FLAME v1.1
---------------