KG-> I am using a script to make mail runs. I have a high number of recalls
  -> set, so that if the phone is busy, it delays then tries again.
KG-> My problem is that a certain point the script stops and says "too many
  -> whens". This happens after several busy signals and attempts.
KG-> Anyone have any ideas ?
You're probably using a GOTO to loop to the top of the script for
retires if the line is busy. Use Waitfor instead...
TIMEOUT 30 AGAIN; set for 30 seconds
AGAIN:  ; label
PAUSE 10000 ; pause for 10 secs
DIAL "1" ; the the entry
WAITFOR "CONNECT" ;if no CONNECT in 30 secs goto label
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