CT>         I hope the moderator(s), ALL, and especially Brian
 CT>         took my "flip" comments for what they were:  Just a
 CT>         chance to have a little fun!
I certainly did, any way.  I thought they were hilarious.  (I'm in British 
Columbia, Canada.)  I find a little fun, levity, a sense of humour is 
valuable in the workplace.  Not only does it defuse the anger of disappointed 
clients, it helps make happy clients and helps make them loyal.  It also 
keeps the employees happy.  I find cheerful employees create a friendly 
atmosphere for the clients without my needing to tell them to watch their 
tone of voice, plus productivity goes up if people enjoy their work.  I 
rarely have any of the people I hire working with me at the house - they work 
in their own homes (with fax machines, modems, and call transfer there's 
little need for people to come to my house to work with/for me) so I can't 
stand over them and make sure they're doing things the way I want them done.  
I find that humour is the cement that keeps it all running smoothly by remote 
control.
--- Maximus 2.01wb
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