My modem seems to have gone dead.  One day my logs show a garbled response 
from the modem and ever since it won't connect with anything.  I tried 
resetting it to factory defaults and everthing.  After many attempts I can 
not get it to connect with anything, although it does respond to AT commands 
and dial just fine.
Anyway, I live in Ottawa Ontario (Canada) and I was wondering how I would go 
about getting the modem replaced.  These modems to have a 5 year warranty 
don't they?
I have borrowed an 28.8 Accura from a friend so sending it back is not a 
problem.
By the way, my modem is one of the original Optima 288 VFC modems that has 
since been upgraded with the kit to an Optiman 288 V.34+VFC.
   ...Robin
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