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echo: quicken
to: ALL
from: ALEX WILLIAMS
date: 1996-03-16 20:32:00
subject: general protection fault

running Quicken Windows on IBM clone: twice: I start up Quicken and it sshows 
initial menu, then instead of the register I get the notation "general 
protection fault in module QW.exe at 0081:017D and systen hangs till I press 
OK; then am sent back to the desktop.  First time I used Scandisk (Windows) 
and on restarting computer no error message.
  second time: even after Scandisk I get the message. Tried deleting and 
reinstalling Quicken. That gave me a fresh start which would work to enter 
new data but I wanted to get back my previous data and use the files again.  
I tried to import them but that gave me back my error message.  The help 
files in Quicken talk about the faults but do not help me solve the problem. 
I ran Scandisk again, defragmented - no use.
  I was running Norton Windows; the Norton System Doctor comes up as I start 
Windows; conflict there - I doubt??   Query is: if I just abandon Quicken - 
HOW can I reclaim the previous files - into ASCII or some word processor or 
some other program where I can read them?  
  I gather that there are files created: I saved them as backup to floppies 
but I cannot use them, EXCEPT for the notes file - QSD?
  Will some program reclaim Quicken files - I gather that Microsoft Money 
exports to Quicken but Quicken exports to nothing??? 
--- InterEcho 1.15
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* Origin: Boca Bytes BBS, Delray Beach Florida (407)496-6533 (1:3638/77)

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