From: "Geo." 

"Adam Flinton"  wrote in message
news:3ee44d2a{at}w3.nls.net...

> the change over simply because of this. The solution required them to
> spend a couple of hours moving their appointments over to the new system
> but they prefered to spend many hours complaining etc instead.

do you consider a couple of hours of each employee's time to be part of the
cost of upgrading? Retraining time as well? That can very quickly add up
and offset the price difference between products.

Geo.

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