DH>    The NCC is an nlm that is for a Frye utility that I use 
 DH> for Hot backups using Arcserve and I have the newest version of the nlm.
 DH>    Novell has patches for 4.10 BUT does not support SMP so 
 DH> these are of no use to me.  So the Abends keep on 
 DH> happening and my MIS Manager keeps on telling me he wants 
 DH> me to tell him the root cause of the problem is.  Right!
 DH>    I have run hardware tests and they all indicate that 
 DH> the machine is working fine and has no problems.
 DH>    I have been told that 4.11 might take care of the 
 DH> problems but unless I can come up with that 4.11 "Will 
 DH> absolutely" take care of the problems they won't purchase it.
Don't quibble.  4.11 has inherent SMP support, plus autorecovery and the 
ability to trap a CPU hog.
There is a great chance the server will not crash at all, or if it does, the 
crash will be trapped and you will be given time to shut down before the 
server autoreboots.
If the problem is as suggested by another in this echo, an NLM that assumes 
exclusive use, this CPU hog will be interrupted by the OS and you get 
ntrol.
Seems there is a problem with the org.  If they really want maximum up time 
and SMP, 4.11 is the way to go.  As the server is crashing, what have you got 
to loose? Except a few bucks perhaps.  Others have suggested doing this with 
a 5 user copy of Netware 4.11 and seeing what happens. Good idea.  
Others have suggested getting Compac and Novell involved.  Again, good idea.  
Even if it costs, you need help and help may cost money.  Worth the money if 
you can stop this downtime.
framsey@goodyear.com; frank.ramsey@fallsbbs.com - CNE, CNA-4, PE
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