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echo: alt-comp-anti-virus
to: ALL
from: DUSTIN
date: 2014-11-03 20:02:00
subject: Re: Avast: Unable To Remo

"(PeteCresswell)"  wrote in
news:8oag5adic0ni8p5skr5rkqq7kj3a70q1is@4ax.com: 

> I got caught in some sort of Avast update failure and now I seem
> to be stuck.   Current version 32767.65535
> 
> Windows XP (yes, it's out of date...but this is a special-purpose
> machine).
> 
> Avast does not appear in "Add-Remove Programs", yet some part of
> it is running as witnessed by the System Tray icon.   But when I
> open up the UI by clicking the System Tray icon and try to do an
> "Update", it throws a dialog: "Failed to update.  The avast!
> service is not running." 
> 
> Kind of makes sense because when I open up MyComputer | Manage |
> Services and Applications | Services, there is no entry for Avast.
> 
> What I'm thinking is that I need to get rid of everything Avast
> and start over with a clean install.
> 
> But when I try to delete C:\Program Files\AVAST Software, various
> .dll's are in use.
> 
> What to do?

Use AVAST clean uninstall utility. 

www.avast.com/en-us/uninstall-utility

Then, after rebooting, reinstall.

Lemme know if it still messes up and we'll go from there.


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