"(PeteCresswell)" wrote in
news:8oag5adic0ni8p5skr5rkqq7kj3a70q1is@4ax.com:
> I got caught in some sort of Avast update failure and now I seem
> to be stuck. Current version 32767.65535
>
> Windows XP (yes, it's out of date...but this is a special-purpose
> machine).
>
> Avast does not appear in "Add-Remove Programs", yet some part of
> it is running as witnessed by the System Tray icon. But when I
> open up the UI by clicking the System Tray icon and try to do an
> "Update", it throws a dialog: "Failed to update. The avast!
> service is not running."
>
> Kind of makes sense because when I open up MyComputer | Manage |
> Services and Applications | Services, there is no entry for Avast.
>
> What I'm thinking is that I need to get rid of everything Avast
> and start over with a clean install.
>
> But when I try to delete C:\Program Files\AVAST Software, various
> .dll's are in use.
>
> What to do?
Use AVAST clean uninstall utility.
www.avast.com/en-us/uninstall-utility
Then, after rebooting, reinstall.
Lemme know if it still messes up and we'll go from there.
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