RA> -=> Quoting Bob Milutinovic to All <=-

RA> BM> G'day, people...

RA> BM> I have in my hands here three BRAND NEW local-bus I/O cards
RA> BM> which I can't use because three of the BBS machines don't
RA> BM> have local 

RA> BM> I'm not sure what the current street price of these is, but
RA> BM> I know I just bought them three hours ago (and I can't
RA> BM> return them, 'cause my supplier doesn't allow refunds or
RA> BM> exchanges), so I'm willing to sell them for what I paid for
RA> BM> them: 

RA> BM> Have fun!
RA> BM> -
RA> BM> Bob. 

RA>Bob,

RA>PMBI but I thought I should just mention that I think your
RA>supplier is having a real lend of you.  I stand to be corrected
RA>on what I'm about to say, but it is my understanding that, unless
RA>you have physically signed  a piece of paper to
RA>say that you agree with those terms, a refund in the form in
RA>which you paid (ie cash for cash, cheque for cheque, etc.) is due
RA>to you, assuming  original condition, packaging, etc.  Your
RA>supplier is unable by the trade  practices laws to deny you a
RA>refund (in full) should you request it. 

RA>This can, however, lead to strained relationships between
RA>yourself and the  supplier so if you want to stay on speaking
RA>terms go about it carefully.  But equally if he wants to maintain
RA>your custom he should come to some arrangement with you.

RA>If no satisfactory agreement can be made between the two of you
RA>the consumer affairs department will come into the argument and
RA>force the issue.  This  "No refund, No return" policy is a
RA>favourite ploy in  clothes shops and needless
RA>to say I don't put alot of credence in it.  I have actually
RA>forced the issue a couple of times with positive results.

RA>For what it's worth that's my two cents worth, I will probably
RA>get flamed by some people but I would suggest you look into it
RA>further. 

RA>Regards,
RA>Ross


Well Said
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