The Customer is Always Right
    There may be exceptions, but all the stores I have
    ever dealt with observe that rule.
    BUT -
    You can't return your purchase for a refund or exchange
    without a sales slip. In the case of some franchised
    chains, you have to return the item to the store where
    you purchased the thing.
    So - be sure and check the terms and conditions of the
    sales policy of the store, and be sure and keep the
    sales slips. Make sure the sales slip is legible, and
    has the correct date, and the name of the store.
    Take names, too, when you talk to sales and store
    personnel. I've been bit many times on a second call,
    or visit to the store, and been asked, "Who did you
    talk to?"  Heck, I don't know, who takes names?
..
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 * SLMR 2.1a * - Ignorance is curable; stupidity is forever.
--- WILDMAIL!/WC v4.12 
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