I've sat here and watched some users get totally lost when it comes to 
selecting a download protocol.  I've also noticed that some will answer the 
question time after time at different downloads even though I've copied the 
"set default protocol" menu option from the offline reader menu to the files 
section menu...
What I'd like is to be able to implement some way to suggest to a user that,  
if they don't have a default protocol set,  that they might want to do so and 
get it over with.
It'd also be nifty if there was some way to suggest to people that zmodem 
might be a good choice if their end supports it.  I sat here the other night 
and watched some guy select xmodem,  and nothing happened (because he wasn't 
doing anything at his end),  and then ymodem on a subsequent call,  only 
because those were the first two choices on the list.
Any ideas as to how to make some of this easier for folks?
email: roy.j.tellason%tanstaaf@frackit.com 
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