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echo: novell
to: FRANK RAMSEY
from: TONY WHITE
date: 1997-03-17 22:15:00
subject: NW 4 and Excel

Frank Ramsey wrote in a message to Tony White:
 TW> Immediately after this upgrade occured, we started having 
 TW> problems with file corruptions with large Excel 
 TW> spreadsheets.  Excel returns an "Unable to read file" 
 TW> error message while loading.  This is not happening on 
 FR> Is compression enabled on the Netware volumes?  Is there enough
 FR> free space on the volumes to decompress the files?  Have you tried
 FR> copying the files to the local hard drive and then opening into
 FR> Excel from the local drive?  I'm trying to figure out if the
 FR> problem is the network or the files.
Compression _is_ enabled -- and we can't go back now.  There should be more 
than enough free space to decompress, however.
This started happening roughly at the same time that cc:Mail postoffices 
began to chew themselves up every 7-8 days.  We've moved everybody to 
MSExchange since then, though... I always thought the two problems were 
related (Opportunistic Locking was ruled out very early on in this scenario 
as we are running the Rev D client enterprise-wide) but I can't put my finger 
on it.  We've been through every affected server, router, and conentrator.  
We're not seeing an unusual amount of errors, but we _are_ seeing an 
increased number of C32 connection retry timeouts...
Regards,
-TWhite 
--- timEd 1.10
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* Origin: Digitrix (1:124/5117.1)

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