Re: Apple Inc.
  By: mark lewis to Joe Delahaye on Tue Mar 04 2014 14:13:31

 ML> actually, they are catalogued and analyzed by marketing and support teams
 ML> so they can attempt to fix the problems... they do eventually get seen by
 ML> a human even if the majority of the support was done by an AI as happens
 ML> in a lot of cases...


Perhaps.  In the last year, I have tried email support several times, and got a
reply from exactly 2 companies, neither of which was a large company.  The
others simply ignored my question.  A game site, deleted my question
completely, after initially auto answering it, and telling me Fred (or whoever)
would get back to me.  4 months later nothing.  I left another message to keep
it open.  2 weeks later I returned to see if there was any action, and the
whole thing was gone.  Ask me if I was p**d off.  It was about the only game I
occassionally played, and now it cannot.  It is looking for drivers which the
video card has apparently now put in a different directory, and even though the
original installation was still there, only the registry matters I guess.
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