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echo: osdebate
to: RobertB
from: John Cuccia
date: 2007-04-06 00:46:32
subject: Re: I can learn to hate FedEx

From: John Cuccia 

On Thu, 05 Apr 2007 19:20:00 -0400, RobertB  wrote:

>> When I called to Fedex to complain that the driver did not get a
>> signature, as required by Apple, the Fedex support person told me that
>> they (Fedex) didn't have to honor that requirement.
>
>How can that be right?

It isn't.  But that's what happened.

>Aren't they all about getting signatures (unless
>you're shipping it that way).

I thought so, until they dropped off a $2000 computer in the wrong person's
carport and then told me that they decided that they didn't have to adhere
to their customer's requirements.

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