-> I'm using Quicken. While trying to load Turbo Tax to do last years
-> taxes, the problem "change autoexec.bat to files=20" I did this and
-> it still came up with the same prompt. What am I doing wrong? Any
-> help would be appreciated. thanks :)
Try changing the config.sys and not the autoexec.bat file instead.  The
files=20 is probably kind of low these days too.  I would set it at
least to 30 or so.  And it does definetely go in the config.sys file.
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