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| subject: | Re: Productivity |
From: "Rich"
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I think you may be mixing two related areas. I don't believe people =
value time linearly. The difference between one second and two second =
response times can be very noticable and have a significant affect on = the
user's perception and satisfaction. In my earlier example I had the = user
than take 60 seconds on consuming the results before repeating the =
operation. At that level the difference is 61 seconds vs. 62 seconds. =
It may be a valid business decision that 61 seconds is not worth much =
more in cost than 62 seconds. The user of the faster system though may =
have measurably higher satisfaction. Many users, particularly for =
personal use, may value satisfaction more highly than you or maybe your =
satisfaction is high enough. My point is that this satisfaction from =
responsiveness is distinct from the time (limited or not) spent on a =
task. I believe this is one reason people desire and enjoy ever faster =
computers.
Rich
"Don Hills" wrote in message =
news:w3hzCtgaXeAb092yn{at}attglobal.net...
In article , "Rich" wrote:
> I can't speak for everyone but I expect ordinary users value a CPU
>for its peak performance and responsiveness not the steady state and
>throughput. When you make a claim that some specific speed is all =
that
>they need you are making a claim on the value of that user's time. =
When
>a user clicks a button or similar, they want the computer respond
>immediately.
Agreed. "Transient" response as you defined above was my criteria for
"fast enough" in my post. One reason I've felt no need to upgrade my
mail/news machine is because it is responds essentially instantly to =
my
input. I can be very productive with it, and I do value my time - I =
have a
limited amount of time in a day to spend on mail and news. The faster =
I can
do it, the more value I get from it.
--=20
Don Hills (dmhills at attglobaldotnet) Wellington, New Zealand
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I think
you may be mixing =
two related=20
areas. I don't believe people value time linearly. The
= difference=20
between one second and two second response times can be very noticable = and have=20
a significant affect on the user's perception and satisfaction. In = my=20
earlier example I had the user than take 60 seconds on consuming the = results=20
before repeating the operation. At that level the difference is
61 = seconds=20
vs. 62 seconds. It may be a valid business decision that 61 =
seconds is not=20
worth much more in cost than 62 seconds. The user of the faster = system=20
though may have measurably higher satisfaction. Many users, =
particularly=20
for personal use, may value satisfaction more highly than you or maybe = your=20
satisfaction is high enough. My point is that this satisfaction = from=20
responsiveness is distinct from the time (limited or not) spent on a =
task. =20
I believe this is one reason people desire and enjoy ever faster=20
computers.
Rich
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