ml>RN> The employees I've come across there don't seem to know what's in
ml>RN> the store, let alone anything about electronics.
 
ml> they were never required to do so...
 
That's one explanation.
 
ml>RN> I attribute that to minimum wage employees.
 
ml> nope... it ain't that... it is the "sell sell sell" mindset... the
ml> higher-ups don't care what you know as long as you sell anything and
ml> everything and continually bring the sales figures higher and higher...
 
How can you sell something if you don't know what you have?  I mean, you
can't just depend on people wandering into the store and eyeballing what
they want to buy.  What if they want to buy something in the store, but the
employee doesn't know where it is?
 
ml> believe me... please... my father was a RS store manager for years and i
ml> grew up in them... inventory nights were "da bomb" (as in explosive
ml> shite)... i used to walk into most any RS store and hear a customer
ml> asking something about anything and hearing the
""clerk"" stammer and
ml> stutter at which time i'd walk over, introduce myself and then lead the
ml> customer to what they were after or a solution to their situation... all
ml> the time with the ""clerk"" trailing behind
learning things about
ml> electronics and, in many cases, their store's layout...
 
You have yet to say anything I disbelieve.  (-:[
 
 
Regards,
 
Roger
... Is it Progress when the cannibals use a fork?

--- D'Bridge 3.30